Frequently Asked Questions
Everything you need to know about your Pink Sugar experience
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your package ships, we will send a tracking number so you can follow its journey to your doorstep.
Are Pink Sugar products cruelty-free?
Yes, we are committed to ethical beauty. All Pink Sugar products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
Do you offer international shipping?
Yes, we ship Pink Sugar products worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.