Returns & Exchanges

At Pink Sugar, we want you to be completely in love with your beauty routine. If you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging and attach the pre-paid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.